1 General Terms & Conditions
999qq ("Platform", "We", "Our") is an online gaming service provider. These Terms and Conditions apply between 999qq and all of its registered or unregistered users ("You", "Player").
By accessing, browsing, or creating an account on the 999qq website or any associated platform, you are deemed to have automatically accepted these Terms and Conditions. If you do not agree with any of these terms, please discontinue use of the platform.
999qq reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend reviewing this page regularly.
These Terms and Conditions were written in Bengali for the convenience of players in Bangladesh. In the event of any linguistic dispute, the English version shall prevail.
2 Account Registration & Management
To open a valid account on 999qq, you must meet the following requirements:
- Each individual is only One account per person. If multiple accounts are found, all will be closed and any accumulated balance may be forfeited.
- All information provided at the time of registration true, accurate, and complete is required. Providing false information will result in account termination.
- You are responsible for keeping your account password confidential. Allowing anyone else to use your account is strictly prohibited.
- If unauthorized access to your account occurs Immediately Contact 999qq Support.
- Withdrawals will be restricted until KYC (Know Your Customer) verification is completed.
999qq reserves the right to suspend or close any account at any time without providing a reason, particularly where evidence of fraud, rule violations, or suspicious activity is found.
3 Age Limit & Eligibility
Warning: No one under the age of 18 is permitted to create an account, play games, or place bets on 999qq. This is a strict rule, and violations may be treated as a criminal offense.
To register on 999qq, you must be at least 18 years of age or older We may request a national ID, passport, or birth certificate as proof of age at any time.
- Failure to verify age or providing a false age will result in immediate account closure.
- Operating an account on behalf of a minor is strictly prohibited.
- If online gaming or betting is prohibited under the laws of your local jurisdiction, you are not eligible to use 999qq.
4 Deposits & Withdrawals
The following rules apply to all deposits and withdrawals on 999qq:
- Minimum Deposit: BDT 500 (five hundred taka). Deposits can be made via Mobile Banking, Nagad, and Rocket.
- Minimum Withdrawal: BDT 1,000 (one thousand taka). KYC verification is mandatory for withdrawals.
- The payment method used for withdrawals must match the method used for deposits.
- Typically, 24-72 hours the withdrawal process is completed.
- Documents must be submitted for identity verification before the first withdrawal.
- 999qq reserves the right to suspend or cancel any withdrawal where suspicious transactions are detected.
- Payments will not be sent to third-party accounts or in anyone else's name.
Always use a mobile banking account registered in your own name when making deposits. Using someone else's number may prevent transaction verification and could cause issues.
5 Bonus & Promotion Terms
All bonuses and promotions on 999qq are subject to specific terms. Please read the relevant bonus terms carefully before claiming any offer.
- Welcome Bonus: New members receive a 100% bonus on their first deposit, up to BDT 5,000. The wagering requirement for this bonus is 20 times the bonus amount।
- Reload Bonus: A reload bonus is available on qualifying deposits each week. See the Promotions page for full terms.
- Free Spins: Winnings from free spins on selected slot games are subject to separate wagering requirements.
- The validity period of a bonus is generally 30 days. If the wagering requirements are not met within the specified timeframe, the bonus will be forfeited.
- If multiple accounts are found to be used to claim bonuses, all accounts will be closed.
- 999qq reserves the right to modify or cancel any promotion at any time.
To view detailed promotion offers, Promotions page visit.
6 Prohibited Activities
The following activities are strictly prohibited on 999qq. Violations may result in account termination and balance forfeiture:
- Any type of Fraud, manipulation, or use of bots playing games.
- Exploiting the bonus system using software or strategies Abuse .
- Using 999qq for money laundering or processing illegal funds.
- Threatening, harassing, or insulting other players.
- Attempting to pass KYC verification using fake ID documents or false information.
- Attempting to gain unauthorized access to 999qq's servers or systems.
- Attempting to transfer bonuses or winnings accumulated from another player's account.
Warning: If fraud is confirmed, 999qq reserves the right to close the account and forfeit all balances without prior notice.
7 Privacy & Data Protection
Your personal information is of the utmost importance to 999qq. Learn how we collect, use, and protect your data in our Privacy Policy are specified in detail.
- Your Personal Information Will not be sold to third parties, however it may be disclosed to the relevant authorities when required by law.
- We protect your data using 256-bit SSL encryption.
- To request access to, correction of, or deletion of your data, please contact our support team.
- To learn more about our use of cookies, please read our Privacy Policy.
8 Responsible Gaming
999qq firmly believes that gaming should be a source of entertainment — not addiction. We encourage all players to game responsibly.
- If you feel that gaming is having a negative impact on your life, take a break immediately.
- If you wish, you can set your own Deposit limit, loss limit, or session limit can be set.
- Self-Exclusion can use the feature to temporarily close your account for a set period.
- Keep minors away from gaming and ensure your device and account stay secure.
To learn more about Responsible Gaming, Responsible Gaming page visit.
9 Dispute Resolution
If you have a dispute or complaint, please contact 999qq's customer support team first. We will make every effort to resolve the matter promptly and fairly.
- After the complaint is submitted 7 Business Days an initial response will be provided.
- To resolve complex matters Up to 30 days may take some time.
- In the event of a dispute regarding game outcomes, 999qq's server logs shall be treated as conclusive evidence.
- In no event shall 999qq's maximum liability exceed a specified amount as separately determined.
10 Changes to Terms & Validity
999qq reserves the right to amend these Terms and Conditions, in whole or in part, at any time. For any significant changes, we will notify you via your registered email or through a notice on the platform.
- From the date the revised terms are published, After 7 Days will take effect.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- If any part of these Terms is found to be legally unenforceable, the remaining provisions shall continue in full force and effect.
These Terms and Conditions were last updated on January 2026 Last updated on this date.